Privacy Policy
Effective Date: August 14, 2025
Last Updated: August 14, 2025
At MOLOSOC, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By visiting our website or purchasing our products, you agree to the terms described here.
1. Information We Collect
We may collect the following types of personal information when you use our website or purchase from us:
- Contact Information: Name, email address, phone number, shipping and billing addresses.
- Order Information: Products purchased, payment details (processed securely by our payment providers), and order history.
- Website Usage Data: IP address, browser type, pages visited, and other analytics data through cookies or similar technologies.
- Communications: Any information you provide when contacting us by email, phone, or through forms.
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders.
- Provide customer service and respond to inquiries.
- Send order updates, shipping notifications, and important account information.
- Improve our website, products, and services.
- Send marketing emails (only if you have given consent).
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Payment processors, shipping companies, and website hosting providers, only for order fulfillment and business operations.
- Legal Requirements: If required by law or to protect our rights.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Keep track of your shopping cart.
- Remember your preferences.
- Analyze site traffic and performance.
You can control cookies through your browser settings, but disabling them may affect your shopping experience.
5. Data Retention
We keep your personal data only as long as necessary to fulfill the purposes described above or as required by law.
6. Security
We use secure technologies (SSL encryption, secure payment gateways) to protect your personal data. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.
7. Your Rights (EU & GDPR Compliance)
If you are in the EU or similar jurisdictions, you have the right to:
- Access, correct, or delete your personal data.
- Request restriction or objection to processing.
- Withdraw consent for marketing at any time.
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at: hello@molosoc.com.
8. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.
10. Contact Us
If you have questions or requests about this Privacy Policy, you can contact us at:
MOLOSOC
Email: hello@molosoc.com
Phone: +420 608 086 684
Address: Vršovická 730/6, Praha 10, Czech Republic